You can’t operate a healthcare organization without an efficient medical record retrieval process. Yet, the current state of the law and applicable regulations often make this process complicated. Specifically, HIPPA’s privacy protections create a lot of roadblocks for healthcare professionals. Even attorneys often have problems getting some types of information. If you are encountering these types of issues, know that there are a few things you can do.
The Easiest Route
One legal way to get access to medical records is through the patient. The law allows a person to get access to their own medical records without restriction. If the patient consents to doing this, he or she can provide you with the information you need. In some cases, this may be the fastest way to get medical chart retrieval.
Using the Legal Process
In some situations, it may be necessary to use legal means to obtain records. This can be done by using a subpoena. Subpoenas to a healthcare provider are taken very seriously. However, at times, a healthcare agency may fail to respond in a timely manner. When this occurs, you may need to get a court order to mandate the release of records. Yet, this is a rather complicated process to go through for medical chart retrieval.
Using a Specialized Service
Medical chart retrieval is easiest through a specialized service. Retrieval companies can take care of all the aspects of the process. They use advanced scheduling, email contact and fax capabilities to obtain records in the shortest time possible. Many agencies also use cloud services to give you access to the documents as soon as they are received. If you need help getting hundreds or thousands of records at a time, a record retrieval company is your best bet.
Get Help When You Need It
Most healthcare providers need someone to assist them with record retrieval on a regular basis. Record retrieval agencies are in the perfect position to help. Their specialized knowledge and ability to scale up production means that you’ll never be left without the records you need.
For more information, contact GeBBS Healthcare Solutions today.